Check your Fire TV
All Channels needs a Fire TV running Fire OS 6 or later, such as a Fire TV Stick 4K or 4K Max. On your Fire TV, open the settings path below: it needs to say Fire OS 6 or higher.
Amazon's newer Vega OS devices, such as the Fire TV Stick 4K Select, can only install apps from the Amazon Appstore, so All Channels can't run on them.
